Terms & Conditions

Shipping -

A shipping charge is applicable on all items. Most orders are shipped on next working day. Doorstep Deliveries will be done by FEDEX, DHL,UPS Courier Co. Most order shipped will arrive in 3 to 5 working days.

By default shipping Insurance IN FREE !!! BY DHL/FEDEX/UPS Insurance only cover the Main musical Instrument – Physical damage only. Insurance Not applicable for Any instrument Case or Box. Customer must report damages to DHL or UPS or FedEx with in 24 hour of the receipt of item. You can also report the same to us at our email address: info@ganpatimusicals.com by giving the details of the defect and photographs for fast/quick response. We will make sure that issue will be resolved as early as possible.

FREE!!! SHIPPING IS AVAILABLE FOR COUNTRY : USA, CANADA, UK, MEXICO, FRANCE, ITALY, GERMANY, SPAIN, SWEDEN, DENMARK, SWITZERLAND, NETHERLANDS, MALAYSIA, BELGIUM, LUXEMBOURG, CHINA, TAIWAN, SINGAPORE, HONG-KONG, SOUTH KORIA.

People want to place order from other countries can email us: info@ganpatimusicals.com  
to know the shipping cost before ordering.

Color size and weight

Weight and size of the handmade products are approximate these can be marginally fluctuate, color of handmade products like HARMONIUM, DHOLAK,TABLA etc. also may be slightly different as shown in pictures .

All the Harmoniums are check very closely before dispatch ie for tuning and all other aspects. We retuned all the harmoniums before dispatch though it is very rare chance to reads getting untuned but reads can be affected with climate change and some reads are found to be slightly untuned after delivery we will be only able to offer tuning instruction. We do not take any responsibility of harmonium getting untuned transit or climate change.

Return of Product –

We do not promote return of the product due to very high cost of shipping. However, if you wish to return an item, we are ready to refund your 80% cost of item only. You will also have to bear the cost of sending the item back to us.

Payments

We only accept Payment Via PayPal. You may pay us using your PayPal account. In case if you do not have any PayPal account you can still pay us using your CREDIT CARD/DEBIT CRAD/BANK TRANSFER via PayPal Payment system. There is No need to register on PayPal for CREDIT CARD/DEBIT CRAD/BANK TRANSFER Payment.

Custom duties and VAT

Custom Duties or Taxes or VAT not included in the Item Price or Shipping Cost. Custom duties/Taxes Not Applicable if the shipping address is a non-commercial premises in USA only.